Privacy

Privacy Policy for Car Park Users

1. Introduction This Privacy Policy outlines how we collect, use, and protect personal information of individuals using our car park, in compliance with the Privacy Act 1988 (Cth) and the NSW Privacy and Personal Information Protection Act 1998. This policy applies specifically to users and persons in or around our Cambridge Street, Epping, NSW car park, hereafter called users. By using our car park, you consent to the collection and use of your personal information as described in this policy. 

By using our car park, you acknowledge that you have read and understood this Privacy Policy.

2. Collection of Personal Information We collect and store personal information that is necessary for the operation of our car park, including:

  • CCTV Surveillance Data: Our car park is monitored by closed-circuit television (CCTV) for security, safety, and operational purposes.
  • License Plate Recognition (LPR) Data: Our parking system captures and stores vehicle license plate numbers to manage parking access, calculate fees, and prevent unauthorised use.
  • Payment Information: When making a payment for parking, we may collect credit card details, which are processed through a secure third-party payment provider.
  • Personal Details (if required): In some cases, we may collect additional personal details (e.g., name, contact number, email) to resolve payment disputes or system errors.

3. Use and Disclosure of Personal Information The personal information we collect is strictly used for:

  • Managing car park access and security.
  • Processing payments and validating transactions.
  • Resolving payment disputes or system issues.
  • Complying with legal obligations and financial industry requirements.
  • Protection of the welfare of other persons or protection of property.

We do not use your personal information for marketing purposes, nor do we sell or distribute it to third parties beyond the necessary operational requirements outlined in this policy.

4. Sharing of Information with Third Parties We may share your personal information with:

  • Third-party payment processing providers to validate and process transactions.
  • Law enforcement authorities where required by law or to assist in investigations related to security incidents.
  • IT service providers for secure data management and system maintenance.

All third-party service providers are contractually obligated to comply with strict privacy and data security requirements.

5. Data Security and Retention We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure, including:

  • Encrypted storage of credit card transaction records, with most card numbers obscured in accordance with financial industry standards.
  • Secure access controls and monitoring of CCTV footage.
  • Compliance with data retention requirements, deleting or anonymising data when no longer required.

6. Access and Correction of Personal Information You have the right to request access to or correction of the personal information we hold about you. To make a request, please contact us using the details below.

7. Contact Information If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Business Manager, Catholic Parish of Epping & Carlingford, 33 Oxford Street, Epping NSW, 2121, Australia. 61 2 98762853, epp[Insert Contact Details: Address, Phone, Email]

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.

By using our car park, you acknowledge that you have read and understood this Privacy Policy.

Version 1.12  -  March 2025